Now we are looking for people of excellence, people of integrity, and people of innovation to fill this position:
Jawa Barat
- Manage IT Support Application team.
- Provide day to day end-user IT Support (troubleshooting, inquiry, and requests) based on service level agreement for the applications (e.g. trading system, etc)
- Ensure timely resolutions for all application issues.
- Escalate major and outstanding issues to the related parties.
- Conduct system maintenance and administration for all applications.
- Ensure compliance to IT Securities and policies for all IT Support, maintenance, and administration.
- Ensure all documentation is complete.
- Coordinate with vendor/consultant for support escalation.
- Perform troubleshooting analysis of the applications supported.
- Ensure back up systems are in place.
- Provide regular updates on system performance, service level achievement, and any significant issues.
- Age max 30 years old.
- Bachelor degree in Technology Informatics/Computer Science.
- Have min 1 years working experiences as IT Application Support.
- Have knowledge on IT Infrastructure architecture database, network, programming, & ERP system.
- Experiences with SQL Language (MySQL, SQL Server).
- Experience in managing IT Projects.
- Have a service & attitude orientation.
The Human Resources Dept
E-mail address:
hrd@cbn.or.id











